Exeter's Established Independent Estate Agents
38 Longbrook Street, Exeter, Devon. EX4 6AE
(just behind John Lewis)
01392 494 999
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Sellers Guide

Accurate valuation

Our aim is to sell your property at the best possible price in the shortest possible time. Our experienced valuers will be happy to discuss all aspects of marketing you home effectively and efficiently.

Choosing Samuels

Samuels Estate Agents is a local established independent estate agents providing a friendly professional service to clients and buyers alike. Samuels is also one of the few agents in Exeter which do not deal with rented homes ensuring that 100% of our efforts and energy go into selling your property. As a reputable established company Samuels is a member of the Exeter Estate Agents’ Association and is also a member of the Ombudsman of Estate Agents scheme complying to a strict Code of Practice which lays down standards of business conduct.

In accordance with government legislation your property will require an Energy Performance Certificate, Samuels will be happy to arrange this for you

Instructing a solicitor

The successful sale of your property can be reliant on the instruction of an efficient and experienced solicitor. Samuels would be happy to offer recommendations of local conveyancing solicitors in which we have good working relationships with.

Presenting your property

First impressions count, presentation of your property is critical to a successful sale.

Consider addressing any DIY jobs you have been meaning to get done, add a fresh coat of paint where necessary and try to declutter to make rooms appear larger.

Samuels will write comprehensive professional sale particulars, including a floor plan, and have also invested in top of the range digital cameras in order for us to show your home in the best possible light.

Marketing your property

To find your perfect buyer you need to give your property maximum exposure across a wide range of media.

As part of our service we would prepare quality full colour property particulars with multiple photographs and floor plan, promote your property within our city centre office window/internal display and regularly advertise your property within the Express and Echo. In addition to this editorial features will be sent to other local publications. Samuels are connected to many property portals with the main ones being Samuels’ internet site, www.samuelsagents.co.uk, www.rightmove.co.uk, and www.onthemarket.com. All websites providing national coverage whilst promoting your property 24 hours a day, 365 days a year.

We currently hold an extensive mailing list both in office and online, buyers will be automatically matched to your property once instructions are received. We promise regular contact on progress of marketing and accompany viewing appointments as and when required.

Receiving an offer

As soon as an offer is received it will be dealt with by a senior member of staff who will notify you both verbally and in writing. Any special conditions of the offer will also be stated in writing and we will check the buyer's ability to proceed before you decide whether to accept the offer.

Offer agreed

Once you accept an offer we will do the following:

• Prepare a memorandum of sale
• Write to all parties to confirm the agreed price
• Ask you to confirm your solicitor's details

Your solicitor will send out a draft contract to the buyer's solicitor who will then carry out preliminary enquiries. At this stage you will also be able to agree on dates for the survey on your property, exchange of contracts and proposed date for completion.
We will advise you and negotiate on your behalf throughout this process, keeping you informed every step of the way. There are no legal obligations until contracts are signed.

Exchange of contracts

Exchange of contracts occurs when the following have been confirmed and agreed:

• Preliminary enquiries following receipt of draft contract
• Evidence of a good title
• Specific issues highlighted in the Lease, if applicable
• Local search queries
• Fixtures and fittings to be included in the sale
• The buyer's mortgage offer

Once the contract has been signed by both parties the deposit (usually 10% of the purchase price) will be telegraphically transferred or paid in the form of a banker's draft by the buyer's solicitor to your solicitor. The completion date is then set by mutual agreement.


Completion is when the residual monies (usually 90%) are transferred from the buyer's solicitor to your solicitor's account.

Your solicitor will call you when the money has cleared in your account and will inform us to release the keys.

Congratulations, your property is now sold!